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The Importance of Ethics in Business Business is the professional economic activities constructed on the initiative and constant innovations, directed on the increase of the capital, reception of the profit which is used for expanded reproduction and qualitative perfection of the enterprise, satisfaction of own and public needs. The market is not just a place of sale and purchase of the goods, first of all it is a special logic, psychology, ethics, in other words it is a significant cultural layer which is necessary to prepare beforehand. The market is not immoral and dishonest, people who bring in it spirit of a profit, money-making, disrespect to the buyer and competitors are. The civilized market is based on unwritten laws, game rules and on such moral categories, as nobleness, reliability, decency, solidarity. (Berle, G. ch. 3) In conditions of the market the businessman is not estimated only for his professional qualities, but also for skills of owning his own feelings, will and for ways of communicating with clients and partners. The established order of behavior concerning economic activities is called business ethics of business.
Ethics of business is the ethics which is based on honesty, openness, fidelity to the things that were promised, ability to function effectively in the market according to the current legislation, the established rules and traditions. In narrower sphere of a human life the concept work ethics is applied. It defines duties, norms and rules of behavior and dialogue of people at workplace. Business person, which is rough and inconsiderate frequently does not achieve any success because of the negative or alert attitude of other people to him. And on the contrary, the businessman possessing good manners, benevolent and tactful, causes on surrounding people desire to render him assistance. Besides the knowledge of ethics of business allows person to avoid dialogue that is unnecessary at the moment, and at the same time not to offend the interlocutor.
The person who has strongly acquired ethics of business, does not begin to tell in details about his affairs in reply to a traditional question "How are you?" and by that will not break the rules of game demanding of him only performance of ratified ritual in the given situation. In conditions of confidential conversation excessive restraint and terseness of answers can be recognized as unwillingness to continue dialogue. Ethics of business allow increasing of profit. In particular, it helps to keep fidelity of clients.
By estimation of experts it is five times cheaper to save old partners, than to gain respect of new one. Therefore all firms are guided by the consumer. In these purposes before investments into a fixed capital it is necessary to spend many money, time and forces on formation of ethics and culture of the firm, appropriate skills of its workers. (Kishel, G. ch. 7) As known the business world is tie. Each businessman has a lot of friends that can become potential clients. In this case everything is defined by honesty, politeness, skill quickly to be guided.
If you are not right but you have apologized, having recognized the mistake, it will make you a good service. It will show the client, that it is possible to deal with you. In business there is a rule established: take care of your clients and employees all the time, and the market will take care of you. The professional reputation of the manufacturer is very important.
Such reputation is difficult to gain. A lot of years are spent to do it, but it is possible to lose it instantly. The loss of reputation frequently causes because of a trifle: not answering in time on phone call or the letter, not sending a fax which is expected, showing bad manners. Manners, clothes, an interior of office and many other things are important for reputation. Experience convinces that contacts break at once as soon as incompetence, dishonourableness, greed of businessmen is found out.
Everything that was mentioned above shows that the businessman should create his own image and observes ethics of business. He should realize clearly, that such features of behavior as politeness, tactfulness, delicacy are absolutely necessary not only for skills of behaving in a society, but also for ordinary everyday life. It is inadmissible to overlook about the culture of dialogue, feeling of a measure, goodwill, it is necessary to operate your emotions completely. It is necessary to have the civilized style of behavior, the noble image, a reputation of the businessman which guarantees not only half of success, but also constant satisfaction with activity.
Bibliography: Berle, Gustav. 1993. Retiring to Your Own Business. Puma Publishing Co. Kishel, Gregory & Patricia. 1994. Growing Your Own Business. The Berkley Publishing Group.
McGregor, Ronald J. 1993. Buying a Business: Tips for the First Time Buyer. Crisp Publications.
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Research essay sample on Ethics Of Business Economic Activities Market
