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Microsoft Windows 98 Second Edition README for Online Services and Internet Service Providers April 199 (c) Copyright Microsoft Corporation, 199 HOW TO USE THIS DOCUMENT To view the document on-screen in Notepad, maximize the Notepad window. To print Services. txt, open it in Notepad, and then on the File menu, click PrintCONTENTOVERVIEW PRODUCT SUPPORT AND PAYMENTS TO SET UP A NEW ACCOUNT TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNOVERVIEW The online services and Internet service providers (ISPs) listed in this folder are made available for your convenience. You can select any of the available online services or Internet service providers you like. PRODUCT SUPPORT AND PAYMENTS By selecting an online service or Internet service provider (ISP) listed in this folder, you are establishing an account with that company directly, not with Microsoft Corporation.
The service you select can provide you with specific payment instructions. Microsoft does not provide technical support for the services that your online service or ISP renders. If you have any questions concerning a particular online services or Internet service providers policies or content, contact them directly. Technical Support contact information for the online services/ISPs in this folder are listed below.
America Online (in the U. S Telephone: 1 - 800 - 827 - 6364 main menu 1 - 888 - 265 - 8001 Product Information 1 - 888 - 265 - 8003 Billing 1 - 888 - 265 - 8006 Windows Tech queue AOL United Kingdom (in the U. K Telephone: Technical Support Customer Service Centre: 0800 279 - 7444 General Inquiries: 0800 376 - 5432 Online: Further information about terms and conditions are available online. AOL Canada (in Canada Telephone: Technical Support: 1 888 265 - 4357 General Inquiries: 1 888 265 - 4357 Online: Further information about terms and conditions are available online. AT&# 038; T WorldNet Service Telephone (U. S. , Puerto Rico, and U.
S. Virgin Islands): Technical Support: 1 800 400 - 1447 General Inquiries: 1 800 967 - 5363 Online: Members should get support at web General information for non-members is available at web CompuServe (in the U. S. and Canada Telephone: Customer Service: 1 (800) 848 - 8990 Signup Support: 1 (800) 336 - 6823 Online: To access online assistance, type GO MEMBER. CompuServe (in the U. Telephone: Customer Service: 0990 000 - 400 Signup Support: 0990 134 - 819 Technical Support: 0990 000 - 100 Online: To access online assistance, type GO MEMBER.
For real-time technical support, type GO UKHF to access the UK Help Forum. The Microsoft Network (MSN Telephone: Dial 888 -MSN-TIPS (888 - 676 - 8477) for Fast Tips on MSN issues. Customer Service: United Kingdom 0870 601 1000 United States 800 - 386 - 5550 United States TDD 800 - 840 - 9890 If you are calling from a country not listed above, dial 44 181 607 0012 for English-language customer assistance. Technical Support: United Kingdom 0870 601 1000 United States 425 - 635 - 7019 United States TDD 425 - 635 - 4948 Online: Click MSN Member Support E-mail to send in your question. Prodigy Interne Telephone (U.
S. and Canada only): Customer Service: 1 (800) 213 - 0992 Signup Support: 1 (800) 213 - 0992 Online: To access online assistance, go to HELP. TO SET UP A NEW ACCOUNT If you decide to select one of the online services or Internet service providers listed in this document, click the icon for that particular online service or Internet service provider in the Online Services folder on the desktop. This begins the installation process for setting up access to that service on your computer. TO SET UP YOUR COMPUTER TO USE AN EXISTING ACCOUNT = = If you already have an account established with one of the online services or Internet service providers listed in this document, click the icon for that particular service in the Online Services folder on the desktop to begin the installation process for use with your existing account. Each online service/ISP is responsible for the way this process is handled.
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