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Example research essay topic: Myers Briggs Knowledge Workers - 939 words

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Organizing and Filtering Employees (Two Articles Summary) The 21 st century, or so called Informational Age, marked by advances in decision support and telecommunications technology, is changing the nature of work in all kinds of organizations all over the world. Today, business world defines three dimension of management technical, conceptual, and human, the last being an integral part of any successful organizational development. Furthermore, it is critical to management's success that they be able to meaningfully understand human resource needs and be able to successfully deploy these resources. The following summary provides an insight into two management aspects of life and functioning of modern organizations effective Knowledge Management Systems (Kms) and the use of personality tests for potential hires.

Moreover learning about these aspects helps to understand the strong link between effective management and work of all employees, either successful hiring or further informational development of organization is concerned. Speaking about KMS, it should be mentioned that historically it is quite natural for organizations to store some corporate information for their inner uses and purposes. But, it appeared also that only 20 % of such captured information really helps the effective decision making or is leveraged in new situations. Knowledge management is widely understood as the guidelines, policies and practices that an organization uses to create and transform the information to support the performance of the people. It is not only about capturing corporate information (though it is an integral part of any knowledge management), but also about ensuring that the right kind of corporate information is acquired, stored, distributed, and re-used in appropriate, new situations. To design an effective Knowledge Management System (system an organization uses to accomplish knowledge management), you need to target so called knowledge workers firsthand.

Knowledge workers are those people whose work is about exchanging information support technicians, inventors, project managers and others of that kind. Next stage is to find out which behavior and works products of knowledge workers have the largest impact on business results. It will help to identify knowledge items that could be leveraged in many different situations and are likely to affect the timeliness, quality, and constituency of work. Another point is that KMS should be designed to prompt and guide behavior of other users in order the information it contains be leveraged as often as possible. It means the KMS and the information it contains should be easily understood and perceived by all users. Is it necessary also to frequently check the health of your KMS, as all living systems must continue to adapt and evolve, or they will die.

The simplest way to check the health is to ask users what they think of the system, if it responds to all needs of the organization. Jacalyn S. Smeltzer, the author of Driving Performance Through Knowledge Management, works now as a Performance Consultant at Triad Performance Technologies, Inc. Triads KMS is a success story as there were statistically significant, positive effects on performance, claims Smeltzer.

She adds that Triad followed the crucial principles in designing its own KMS and realized a 100 % return on investment in 16 months. In addition, reports indicate a positive effect on employee satisfaction and productivity. While KMS and Jacalyn S. Smeltzer are dealing with informational development of organization, the author of the other article, Personality Profiling: Shrink to Fit? , psychologist Ben Dattner discusses the use of cognitive and personality tests many of Corporate America's biggest names have required potential hires submit. While tests that purport to measure a subject's innate approach to learning, conflict style, and emotional intelligence can be helpful, it is a mistake to regard their findings as oracular insights, believes Dattner.

Furthermore, putting the focus on individual dispositions while ignoring situational factors is likely to perpetuate fundamental management errors and worsen workplace problems. Widely known tests like the Myers-Briggs Type Indicator (MBTI), Learning Styles Inventory (LSI), Emotional Competence Inventory, or NEO PI-R today provide all kinds of principles and tools that help business owners learn levels of conscientiousness or agreeableness, openness to experience or extra version of workers. Self-report or based on quantitative ratings by others, paper-and-pencil or online all tests will give you information about conflict resolution, team development, and organizational development. Besides, most of tests are short and easy to administer and believe. Another side of the simplicity of these tests is that they are easy to fake.

It is quite easy to tailor your answers so that you can appear however you want to appear. Above this, tests should explain the impact of personality or style on behavior, and also the impact of behavior on performance. But establishing the link between personality or style and behavior is not a cup of tea even for professional psychologists. Finally tests can be really harmful when they are used for purposes for which they are not intended. For instance, the Myers-Briggs test is not meant to be an employee-screening tool, and its publisher cautions against using it to select employees. But it is only up to business owners to make a final decision to do or not to do.

Anyway, personality tests should be only one tool among many that can be used to assess and improve the performance of an individual, team or entire organization. They should be used as part of a larger human-capital system, and should be a point of departure rather than a point of arrival, believes Dattner. Bibliography: Dattner, Ben. Personality Profiling: Shrink to Fit? Business Week, web 16 June 2004, looked at 15 Nov. 2004. Smeltzer, Jacalyn S.

Driving Performance Through Knowledge Management. Organizational Behavior Management, web looked at 13 Nov. 2004.


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Research essay sample on Myers Briggs Knowledge Workers

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