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NON-VERBAL OBSERVATIONS 1. Location, date and time of observation. I took more than an hour observing people at a restaurant where I went to. It was an ordinary fast food restaurant at around 12 noontime on a Sunday. I seated myself at a corner where I am able to observe a wide variety of people coming in and seated on chairs right across me. My corner would afford me a good eyes view of the customers.
It was a perfect setting to observe a lot of age groups because it was a Sunday and everyone had either just come from church or from some leisurely activity done as a family. 2. Identify first age group observed. What did you see, was it age and setting appropriate? Describe the nonverbal communication you witnessed. What did the nonverbal behavior communicate to you? AGE GROUP OBSERVED: Teenager The first thing that caught my attention was the non-verbal communication which a teenager was giving out as her mother was scolding him about something.
I could not make much sense of what his mother was saying but it was obvious that he was deflecting and parrying all those verbal hostilities which his mother was throwing at him. One clear indication that he was not listening at all to the words that his mother was saying was the fact that his hands were crossed across his waist with palms closed in a fist, head tilted away from his mother, and even his feet were crossed under the table. I had a good view of him so I could also catch the occasional smirk across his face and the rolling of his eyes all signs that he was actually receiving the words of his mother with hostility. He was answering the questions in one word sentences which I surmise might just be a yes or a no. Her mother kept on talking and he kept on doing those non-verbals that he was clammed in like a closed shell. 3. Do the same information for each individual observed.
Mother Meanwhile, at another table, a mother was with her two year old daughter who refused to eat anything on her plate. So I observed this Mom doing all kinds of coaching to her daughter. She smiled pleasantly at her and the toddler moved her head saying no! She frowned her brows and stamped her foot but the daughter just refused to eat. She was getting frustrated and for a moment I saw her deep in thought. She flung her arms as if in surrender and looked lengthily at the toddler seated in front of her.
And then as if in magic, her daughter picked up her spoon and ate her food by herself. I thought I saw the young mother wiping away her tears which were about to fall. She gave a wide smile and her daughter smiled back in return. Elderly man The restaurant was beginning to swell in the number of customers coming in. I became so engrossed with the mother and child that I did not see this elderly man enter the restaurant. He was seated alone and I thought that he had not much non-verbals that I could observe since he was not interacting with another person.
What I saw surprised me. There in front of him was a container full salad made of green vegetables, tomatoes, onions, mushrooms, some cheese, asparagus and many more. He practically bought only some juice from the counter but he was about to eat a plateful of salad he himself made. I was happy for him because I see the effect that has on his body since he was lean and seemed to have clear eyes and no bulges.
He was smiling as he gulped down his first bite of greens. He even brought his own silver fork and chewed his salad well. Here was a man so conscious about the food he ate and seemed to enjoy being alone. He was pleasantly happy with the food smiling and nodding his head every now and then. He was one contented being in a restaurant full of noise. After eating, he brought out a book which he also brought out and read silently.
I left the restaurant and he was still immersed in his book, the teenager was already using his cell phone and texting someone else, while the mother with her daughter was ready to leave after his daughter had finished her food. 4. What did you think of the assignment, how can you use it in your nursing practice? This is a very good experiment in observing people and looking at their non-verbal communication. With me as an outsider, I am able to see firsthand what they are trying to communicate to their companions. I think this is a useful exercise especially in my nursing practice when people in pain or are hurting physically and emotionally.
I would be able to respond to them properly and understand where they are coming from. It would give me the edge because when I interpret their non-verbals, it would more or less be the correct interpretation of their gestures and behavior and not just my own assumptions. My knowledge was broadened because of the different effects that communication has on people. Foremost of these learning insights is the fact that effective management of complex, situations requires an understanding of individual behavior, interpersonal and small group behavior and organizational structures and processes.
Communication, especially non-verbal communication, is a very important skill used in relating with people. This determines how well one can be a good leader or a functional team member in a caring and service set up.
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Research essay sample on Verbal Communication Nursing Practice
