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This report work entails barriers of communication encountered during the process of communication by the personal assistant to the VP technology and manufacturing and how to overcome these barriers. These barriers include physical barriers, semantic barriers, socio-psychological barriers and other barriers. (Introduction to business communication, study manual, 2001, PP 7 - 10) TITLE: COMMUNICATION BARRIERS. In the prevailing scenario the following barriers of communication oral and written arise between the sender and receiver. 1. Physical barriers Time and distance: It acts as a barrier to smooth flow of communication. With telephone and telex facilities being used, there is likelihood of mechanical break down occurring. Therefore the distance between the transmitter and receiver becomes a mighty barrier. 2.
Semantic barriers. Semantic refers to the meaning of language used. A word can be interpreted by different people in a different way according to their mental attitude and understanding. In the prevailing scenario where people of different background have been invited there is likely to be this barrier of communication where different language is used by different people. 3. Socio psychological barriers. Attitude and opinions: Attitude and opinions act as a barrier to effective communication.
Wherever information agree to our opinions we favour where it. Where it disagrees with our opinions we disregard it. Same in an organization where policy change proves advantageous to an employee he welcomes it. Where it affects him a diversely he rejects it as the whim of the director. Emotions: Emotional states of mind play an important role in the act of communication. If the sender is perplexed, worried, excited, nervous, his thinking will be blurred and he will not be able to organize his message properly.
In the same way emotions of receiver also affect communication process. If he is angry, he will not take the message in proper light. 4. Information overload. This occurs when the recipient receives too much information or information which the too technical. For instance where in this scenario where there is a lot of communication from various parts of the world being received by personal assistant to VP of technology and Manufacturing might lead to information overload. 5. Chain of command: Downward.
Downward chain of communication flow from a superior to a subordinate. This type of communication is suitable to an organization in which the line of authority runs distinctly, downwards with each rank clearly below another to which it is directly related. In the prevailing scenario this chain of communication is not effective because there is horizontal communication where the VP technology and Manufacturing consult with VP marketing. Other barriers include; Lack of listening ability: This is where the recipient and sender are talking without listening to the other Noise: This is where there is too much noise in the environment. It includes traffic jam or noise from manufacturing industries. Inadequate communication skills: Communication skills are the abilities to send and receive messages, clearly and effectively.
They include the ability to express ideas clearly in writing, in language suitable to the intended purpose of communication. HOW TO OVERCOMME THE COMMUNICATION BARRIERS 1. The communication structure should be simple and clear i. e. establishment of communication department in charge of all communications upward, downward, horizontal and vertical. 2.
Reduction of messages sent throughout the organization by use of memos, notices which must be put in the organisations notice board. 3. Providing for ways to deal with emotional distractions. This can be achieved by taking employees through counseling, mentoring, seminars, workshops and training. 4. A climate of trust and confidence throughout the organization should be created. 5. Medium and method of communication be chosen carefully to suit particular communication needs. 6.
Flow of communication should be carefully regulated to maintain optimum flow. Bibliography Introduction to Business Communication, Association of Business Executives, study manual, 2001 (abe) Business Communication, N. A. Saleemi, First edition, 2003, Saleemi publishers Ltd
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Research essay sample on Communication Skills Information Overload
