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When working for a large company such as Wal-Mart, you must understand that it takes hard work and dedication to make sure the store is presentable. Wal-Mart believes there are two main parts to maintaining a presentable appearance: keeping the merchant- date well stocked and then making sure each isle is properly zoned With Wal-Mart being the well-known company it is, stocker personnel are scheduled covering all hours of the day. There are grocery stocker's, 10: 00 a. m. to 7: 00 p. m.
stocker's (which I was for six months), and then overnight stocker's. There are grocery stocker's during all hours of the day, but most of the grocery section is stocked during the night. This makes it easier for the associates to stay out of the customers way. Pallets full of grocery merchandise come in to the store on a daily basis. The overnight stocker's will then unload these pallets to the sales floor and re-fill the shelves. The 10 - 7 stocker's mostly work in what is called the consumable areas.
These areas consist of paper goods, chemicals, pets, houseware, and furniture. When I would stock the pet section I would pull pallets full of dog food, cat food, and bird food to the floor and fill the empty spots where customers had purchased merchandise. Heavier bags are stocked on the bottom while lighter bags and cans are stacked on shelves and risers. Risers are additional shelves at the top of the isles where extra merchandise is placed until it is able to go on the shelf. The same is done for paper goods (toilet paper, napkins, paper plates, etc. ) and chemicals (laundry detergent, bug spray, cleaning supplies, etc. ). After stocking for six months, I transferred over to what is called Area D.
Area D consists of electronics, sporting goods, hardware, toys, health and beauty aids, and garden center. While working in this area, you must always make sure the merchandise is properly zoned. When zoning, you must first see if there is any merchandise on the risers that can be brought down to fill the shelf. After the shelves have been filled, you must make sure that everything is pulled to the front of the shelf and properly placed. To properly face an item, such as a spray paint can, you must make sure the name of the product is facing the customer, in its proper spot on the shelf with the corresponding price label. Evening associates are associates are responsible for zoning their assigned department.
Sporting goods associates are responsible for getting their area zoned first, and then are able to assist hardware with their zoning. If everything is completed in these two areas, the associate may then begin zoning in toys. Toys is usually the longest and most tedious area to zone in the store. Towards the end of the day, roughly around ten oclock, toys is considered a disaster area, with merchandise all over the floor and items in incorrect places. After all items are picked up and properly placed and zoned, area D is usually finished.
Electronics, health and beauty aids, and garden center associates are responsible for their areas and expected to be finished by ten oclock, and then assist with toys. When management approves the area as completely zoned, all the evening associates that are still on duty go to grocery and continue zoning until around eleven oclock. When management feels the entire store has been properly zoned and stocked for the next day, they announce over the intercom for all staff to go home.
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Research essay sample on Stocking And Zoning Wal Mart