Maintaining Good Client Relations - 1,268 words
Establishing and Maintaining Good Client Relations Total Quality Management, customer satisfaction index, zero defects, client service - all are buzzwords of management in the 1990s. Yet what is all this about anyway? After all, lawyers and law firms successfully made it through the '80s without all the commotion about quality and service. Why all the fuss now? Is this just another fad, some passing fancy that will come and go like Hula-Hoops, disco dancing or designer jeans? Hardly. While the jargon may change over the balance of the decade, a fundamental change is taking place in client service, and the attorneys who realize this and change with it will be the attorneys who will be success ...
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The Client - 519 words
In a weedy lot on the outskirts of Memphis, two boys watch a shiny Lincoln pull up in the scrub near their house. Eleven year old Mark Sway and his younger brother were sharing a forbidden cigarette which was stolen from his mothers hand bag. The dangers of smoking rapidly escalate when Mark glimpses a man trying to commit suicide by carbon monoxide in his car nearby and tries to stop him. The guy is Jerome, a lawyer who tells Mark that his mafia client has murdered Senator Boyd Boyette and buried him in the concrete under his garage in New Orleans. Then Jerome puts a bullet in his own head. Little Ricky goes into shock, and so does the mafia client, Barry the Blade Muldanno, who doesn't wan ...
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Case Study Of Ethics In Client Counseling - 1,087 words
This is about an ethical issue in counseling. It is a counselor possibly having a problem with a client that is abuse in relationships, specifically spousal. The counselor had an abusive father, which makes him very sensitive to this type of situation. The client of course is approximately the same age as the counselor, grew up similar in circumstances, but different outcomes. The questions at hand are somewhat a dilemma to the counselor. Should he continue with the client even after some of the things the initial meeting came up with? Should the counselor remove himself from this situation due to the feelings he has about his father? Can the counselors own experiences help the client? Will ...
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Case Study Of Ethics In Client Counseling - 1,058 words
... to continue to treat the client. But, all due respect the counselor may want to refer the client to another counselor. He may find himself not able to be equal in his treating of the client. 5. Fidelity Again the counselor needs to look deep into himself about this client. Can he be true to the client and give him proper treatment? Will his true feelings about the abuse rise to the front and cause problems? Here he may want to be true to himself and refer the client to someone else. Ethical Decision Making Model 1. Identify the Problem The problem is an ethical one, should the counselor work with this particular client, seeing that this client reminds the counselor of his fathers behavio ...
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The Client By John Grisham - 1,138 words
The story begins in Memphis, Tennessee, with eleven year old Mark Sway and his younger brother Ricky sneaking out into the woods to smoke a cigarette. As they smoke, they stumble upon Jerome Clifford. He is obviously drunk, and proceeds to stick a hose from the tailpipe of his car into the back window to allow exhaust into the cab. Mark recognizes this as a suicide attempt. He crawls out, three times to remove the hose, making Jerome angrier every time he finds it unplugged. On the third and final effort by Mark, Jerome catches him and throws him into the car as well. Jerome reveals that he is a lawyer for Barry "The Blade" Muldanno, a mafia hit man. Barry is currently a suspect in the of Se ...
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Alger Hiss - 1,696 words
In August 1948, Whittaker Chambers, a former Communist appearing before the House Un-American Activities Committee (HUAC), charged that Alger Hiss, was a Communist spy. Chambers claimed that he and Hiss had belonged to the same espionage group and that Hiss had given him secret State Department documents. This group was a network of American spies recruited by the Soviet Union to collect useful information for Moscow. Alger Hiss was a Harvard-educated lawyer and a distinguished Washington figure. He had been responsible affairs for the State Department and had played a significant role in the planning for and development of the United Nations. Hiss's accuser seemed to be his opposite Whittak ...
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Maxfield Parrish - 868 words
Maxfield Parrish, born Frederick Parrish, was one of the greatest illustrators of his time, ranking among top artists Van Gogh and Paul Czanne. From his day of birth July 25th 1870 in Philadelphia, to the day he died in 1966 at the age of 95 in Cornish, Parrish lived a full wealthy life without many disappointments or sorrows in what was called the Golden Age of Illustration. Parrishs works will be forever remembered as enchanting realistic paintings of fantasy and romance that hung in the homes of 1 out of 4 Americans in the 1920s. Many factors contribute to this artists success. One of the most important factors was his use of Dynamic Symmetry, a design theory based on geometric harmony an ...
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Street Lawyer - 502 words
The most common tale we hear of lawyers today is one of fast-rising, high-billing, no-feeling type of lawyers. Most people overlook the lawyers that do pro-bono work. (That is work for free for the charity of those who can't afford it.) Michael Brock started off as another lawyer who was on the fast track to partnership in a large firm with big billing habits. One day his life was changed forever after being held hostage by and seeing the death of a homeless man who was evicted by his firm. He made the drastic change to being a pro-bono lawyer and left behind one million dollars a year (not to mention a wife and an expensive apartment) for thirty thousand dollars a year. John Grisham tells t ...
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None Provided - 939 words
In the hilarious "just keepin' it real" style novel, If This World Were Mine, by E. Lynn Harris, a group of friends decide to start a journal club, like they did back in their college English class. This story is told by each and all takes place in the 90's around the Thanksgiving and Christmas holidays. Sometimes it is easier to put your thoughts on paper rather than express them out loud. A group of college friends decides to restart their journal club called, If This World Were Mine. The group includes Yolanda, single, independent, and not looking for a man. She was once married, but her husband wanted to travel, while she was ready to be stable. Then there's Dr. Leland Thompson, gay and ...
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Management Policy - 1,157 words
... l along the Chain of Customers. This and the next two principles are closely associated with just-in-time operations, which shorten throughput time and improve responsiveness to customers. A change in the demand patterns takes considerable time to run through, and the customer often will not wait. This allows each job or customer to be processed without delay. Often it is possible to get the desired results by moving process stages closer together-shortening the flow path-which at the same time reduces in-process inventories and cuts flow time. Cut Setup. Changeover, Get-Ready, and startup Times. This principle deals with preparation-to-service delays of all kind. As just-in-time equipme ...
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Organization Development - 834 words
Organization Development (OD) is the application of behavioral science knowledge to improve an organization's health and effectiveness through it's ability to cope with environmental changes, improve internal relationship and increase problem-solving capabilities. OD is an effort of planned, organizationwide, and managed from the top, to increase organization effectiveness and health through planned interventions in the organization process's using behavioral science. It must be managed from the top. Top management must have commitment to and knowledge about the goals of the program and must actively participate in the management of the effort. OD focuses on the entire organization; plant, f ...
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Positive Changes In The Workplace - 1,224 words
... l the mastodons and live for another season. We really have not changed all that much. Today's workplace requires us to give our best as often as possible. James Kouzes feels that "Opportunities to challenge the status quo and introduce change opens the doors to doing one's best. Challenge is the motivation environment for excellence (Kouzes, Posner 39)". The only exception that needs to be brought out by that is that we need to give people a change to get used to the changes before we introduce more. The major reason for stress is when you do not allow for the adjustment period in-between major changes. " Stress has gotten a bad name. Stress of all kinds is good ----- physical, emotiona ...
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Business Report - 1,530 words
A comprehensive advertising plan will help this company capitalize on many current and future market trends in the casket industry. We will develop a strategy for the company that will pull the product through the supply chain by creating consumer awareness and developing and interest for the product, thus creating a more educated, knowledgeable and empowered end-consumer. The new trend sweeping the funeral services market is that of pre- planning, people are starting to realize that as with everything else, prices are moving higher on a regular basis. Many individuals realize by pre-planing know they are relieving the burden from family members and also taking advantages of saving money by ...
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Arthur D Little Inc - 710 words
Does Process, Form, and Strategy make a business successful? ADL enjoyed a pre-emptive market share originating from the late 1800's, and became the leader of a growing management consulting practice during 60's and 70's. By the end of the 70's and early 80's they lost their dominant position as the market grew, and they continued to slide as the success of new companies tooled with contemporary technologies and skills, identifiable products, and a singular image gained market strength. ADL's pride was in the freshness of approach to each case, the "Eureka" kind of solutions, and no repetitive job undertaking. Work at ADL was problem oriented, technically based and highly customized. However ...
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Drug Laws - 5,063 words
... collection, the use of a non-Federal form is not a reason for the laboratory to reject the specimen for testing or for the MRO to cancel the test. (b) If the testing facility or the MRO discovers the use of the incorrect form, a signed statement must be obtained from the collector stating the reason why the Federal CCF was not used for the regulated collection. (a) A collection device is considered to be the following for each type of specimen collected: (1) For urine, it is the single-use plastic specimen container and/or bottle. (2) For hair, it is the foil and single-use plastic bag in which the hair sample is placed. (3) For oral fluid, it is the applicator, pad, or aspirator placed ...
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Models For Predicting Corporate Financial Distress - 2,293 words
FACTORS AFFECTING FINANCIAL HEALTH 3 Capital Structure and Capital Adequacy 3 Operating Cash Flows and Cost Structure 4 Asset Conversions Growing Broke 5 Asset Utilisation Efficiency/Turnover 5 Other Statistical Failure Prediction Models 10 Alternative Models - Artificial Neural Networks 12 A company trying to achieve its business plan faces problems similar to those faced by a driver embarking on a long trip. The likelihood that car and driver will reach their destination is dependent on: 1) how much fuel is in the car's tank upon starting out, 3) how many service stations will be available to refill the car's fuel tank along the way and 4) whether the car's fuel tank is large enough to co ...
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Models For Predicting Corporate Financial Distress - 2,245 words
... ntly, logit analysis has been compared to a more advanced analytical tool, neural networks. Research has found that the approaches perform similarly and should be used in combination (Altman, Marco, and Varetto 1994). Based on multiple discriminate analysis (MDA), the model predicts a company's financial health based on a discriminant function of the form: Z=0.012X1+0.014X2+0.033X3+0.006X4+0.999X5 X3=earnings before interest and taxes/total assets X4=market value of equity/book value of total liabilities The Z-Score model (developed in 1968) was based on a sample composed of 66 manufacturing companies with 33 firms in each of two matched-pair groups. The bankruptcy group consisted of com ...
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History Of The Kwashalipton Group - 719 words
I. The History of Kwasha-Lipton (Pricewaterhouse-Coopers) Two actuaries created Kwasha Lipton in 1944 one was named Kwasha and the other Lipton who assisted companies with their pensions. The firm recently advised Fortune 500 firms such as Bell Atlantic, RJR Nabisco and Bank of America on everything from pensions and 401(k) retirement plans to medical insurance, and it administers the plans. More large companies are moving toward outsourcing their (benefits) plans, allowing their (human resources) departments to focus on important issues like hiring workers, company organization and employee relations. Kwasha-Liptons annual revenue was more than $250 million at the time. In 1997 Kwasha-Lipto ...
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Utsourcing In Logistics Sector - 1,131 words
... set by and to achieve this a high level of communication and understanding between firm and service provider must be established. There's no magic solution, experts agree. But organisations can reduce outsourcing anxiety -- and boost their chances for success -- by carefully assessing their needs, finding outsourcers that match those needs and, above all, engaging those outsourcers in a functional, committed relationship. More and more, outsourcing deals are not being patterned after the traditional vendor/client relationship but are being forged as intensive, long-term and highly interdependent partnerships in which value and risk are shared. Another risk outsourcing is the impact of o ...
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Marketing Interview - 1,740 words
Many small businesses dont realize how important their company image really is. The following is a formula for low cost marketing for a small business to create or better their image. To find this formula I interviewed Evan Paull, the owner of a small sign making company based in Annapolis Maryland called Independent Sign Consortium or ISC. ISC was started in 1996 and has had a steady growth ever since. I also interviewed Allison Green, the marketing director of Revisions, Revisions is based in Baltimore Maryland and is a non-profit organization dedicated to helping the mentally ill. Many small companies believe that a corporate or company image develops all on its own. Therefore, they belie ...
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