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... said, MT SAC Relays) I, being a runner although competitive anymore still like to view track and field sporting events and the MT SAC relays was no exception as it was local showcase of world class athletes like Michael Johnson or John Drummond from the USA Olympic Teams. So I went to the MT SAC ticket booth to buy some tickets to see that each day had a separate ticket but had a deal that sold all three dates for a discounted price of $ 20 less. In order to receive more value I chose to buy all three days. After having attended those relays I felt that I got a bargain, because looking back now I don't think I will be able to see my track and field sports heroes ever again, because most will retire.
This one of those purchases like the Visa ads says is priceless. But I don't think if they had discounted the price for all three days by bundling them that I would be able to afford the single day price for all three days, because I didn't have enough at the time to purchase that. 22 (Satisfied, ABC TV Repair) We " ve been getting our RCA 32 " Screen fixed from ABC repair for the last 3 years and it's always the same project tube that's malfunctioning. So this year was no different, when my mother went on her trip just like clockwork it broke down again. So we called them up again and we asked him to take a look at it and diagnose it. So he went inside and found that something he had missed the last 3 times, which he claimed to be the source of the other 3 repair calls. He said that shielding holding the tubes he fixed was bolted incorrectly causing the tube to fall on the platform breaking it each and everytime.
He fixed the Television for free but made no attempt to offer a refund for the past few times he fixed our television. I was satisfied with this transaction, because the repairman came clean and admitted his mistake and simply just didn't fix it. This shows good customer relationship management in order increase future sales and keep as a loyal customer. 23 (Satisfied, Best Buy) My mother having been frustrated with the constant repair calls to ABC and honestly didn't believe the repairman decided to buy an HDTV and went to Best Buy to buy one. She was overwhelmed the amount of different HDTV complaint monitors out there. So she browsed the showroom for an hour making littles notes about little qualities she had liked and went back home and researched other customer feedback and compared them with her notes and came back to make an informed purchase later on a Non Project 32 " Sony Wega HDTV. Before buying the television she asked one of the employees why certain tvs she had observed from her friend's homes that were HDTVs didn't have the same picture quality the showroom floor's had.
He explained that her friend probably didn't buy the digital tuner need to make the picture quality as crisp as it can get. The explanation was because it cost $ 600 external from the television from the Dish provider. My mother appreciated the great amount of knowledge that sales person had and was happy at least that she knew exactly what to buy if and when he wanted the best picture quality on the screen. This is an example of good customer relationship that fosters customer loyalty. 24 (Satisfied, Fry's) My friend had just got a broadband connection and needed to wire his network of computers at home wirelessly, because he didn't want wires hanging needlessly all over the place making his home look untidy. So he went to Fry's where the computer supply selection was enormous. They can be considered a Retail Killer, because they focused on product type and had a great product depth.
They were able to provide a wide array of named brand wi-fi cards and adapters that my friend said he was satisfied because he was able to find a wi-fi card for very cheap. 25 (Satisfied, Smart Certify Direct) My uncle a few years back before becoming a networking professional he chose to get his networking certificate particularly MCSE from Smart Certify Direct which offered 2 of the 3 required courses for the MCSE certification for free in return he had to take the test with them which were $ 150 a pop. So after passing all three courses and gained certification he said he was satisfied with his decision, because Smart Certify used discount promotion to get him and others to become network professionals and that changed his life. Now he makes a great deal of money as professional in high demand. 26 (Satisfied, Korean BBQ) Me and my friends all work at the local computer store in the shopping center adjacent the Korean BBQ. We all decided to celebrate a co worker's birthday there, because of the promotion on the placard when we passed by the store that offered a lunch special for $ 6. 50 each person. So we all ordered the same $ 6. 50 advertised meal and were satisfied with the meal.
We left satisfied because the food was very well prepared and was very hearty. It also provided workers in the area to dine at a good food, good clean restaurant and a discount price. 27 (Dissatisfied, KB Toys) In this transaction I was neither the buyer nor seller, but a person watching from outside KB Toy Store while this manager was reaming this kid for stealing a pack of Pokemon Cards in front of on-lookers making the child feel even worse. The kid then not accompanied by his parent was later joined by his father who had been cajoled by all the yelling he heard from where he was. He paid for his son's transgression and was told by the manager that his son was banned from the store. I was dissatisfied with this because the store manager looked bad for not waiting for the child's parents and also the manager lost his temper for which he should be fired for. This is an example of bad customer relations. 28 (Satisfied, 7 / 11) I was studying for final exams and just came off work and haven't had the time to really study for my exams like I had hoped.
I really a needed a quick pick me up so that I can last studying all night. So I went to the local convenient 7 / 11 and picked up 6 Red Bulls 3 Hot Dogs 2 Coffees and 6 Donuts. Luckily for me all those things lasted until the morning and kept me awake to study and until the test where I aced them. I was glad to have a place where I can turn to when all hope was lost and just grab a pick me up. I was satisfied, because 7 / 11 convenience saved me out of a jam. 29 (Dissatisfied, Coyote Bookstore) This marketing book that I bought for this class is non refundable because it was sold as pages and not bound. Also the plastic wrap said that if opened can not be resold.
Only by opening it can you view the pages so there was no possible way to make money by reselling this book. However I bought the book, I was dissatisfied, because the bookstore although knows that most students want to sell back this particular book back made it so that we had to buy it at their expensive costs. I find this unacceptable, because every merchandise besides food should have a refund policy, in case if something is missing. 30 (Satisfied, Magic Mountain) I bought a season pass for Magic Mountain this year from Rite Aid at a discounted price of $ 56 in May down from $ 90 at the beginning of the year. Magic Mountain in order to get more customers to buy yearly passes discounts the price. And the price even lowers as the year progresses. For people who can't ride all the rides the first time they go it's essential for them to purchase a season pass.
Magic Mountain knows that because their park is so widely visited park visitors will demand highly a second visit and markets these discounted passes as promotions for extra revenue as way to deal with this issue, which is really ingenious.
Free research essays on topics related to: customer relationship, manager, track and field, satisfied, three days
Research essay sample on Track And Field Customer Relationship
