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Example research essay topic: An Introduction To Skills Involving Knowledge Management - 1,051 words

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What if I were to tell you that I could give you a process or methodology that would allow those that dont know what they dont know to determine what they really needed? If I had a tool that supported a process of gathering required information, providing information to those that need it, when they need it, and in a form they understood, would people really be interested in such a tool? Well if I had such a tool it would be priceless! What Ive described is exactly the feeling I get when trying to understand the concept of knowledge and how to manage knowledge. There are superficial distinctions between knowledge, data, and information as one persons data or information could be another persons knowledge. Therefore, knowledge management sounds like something you can put your arms around (easily described), but in reality, its a concept whose definition changes depending on your personal frame of reference.

Knowledge management is an important issue in the manufacturing industry. However, the concepts in this paper transcend manufacturing. Therefore, my comments will be presented as if they pertain to many industries, including manufacturing. Knowledge Management Is Very Personal What is done with knowledge is a key concept people at all levels in an organization need to get comfortable with. I could not find a universally accepted definition of knowledge management.

For instance some would argue, the primary focus of knowledge management actions and thoughts should be directed toward accomplishing common goals. If this is true, then information is generated in a form that enables people to attain a level of understanding. With understanding, people are better able to make sound and timely decisions. A cynical belief is knowledge management is just a euphemistic term that makes it legal to systematically take advantage of employee ideas.

Others believe, knowledge management is luring people together [physically or virtually] to share thoughts and ideas in order to produce a level of understanding needed to make decisions. Still others believe knowledge management involves managing cerebral activities (learning) within oneself to get some type of action. In these examples, knowledge and understanding could be used interchangeably. However, the real concern is not knowledge or understanding, rather, the focus is on what is done with knowledge and understanding-the action. Throughout this paper, Im going to assert that what is done with knowledge is the focus of knowledge management. Understanding how to influence what is done with knowledge in an organization can profoundly enhance productivity and is essential to leading and managing organizational change, maintaining an organizations competitive advantage, and developing an organizations future required operating capabilities.

Existing Leader Skills Are Valuable Technological tools that make unlimited amounts of data available to anyone with access to these tools complicate the concept of managing knowledge. Combine this with the increasing reality that knowledge is infinitely expansible (the more you use it, the more it proliferates), I can understand why some believe that what is scarce in this new economy is the ability to understand and use knowledge. Therefore, the organizational skill becoming increasingly more valuable is a persons conceptual capabilities-more importantly, meta cognitive awareness (situational awareness). Metacognitive awareness (also referred to as thinking about thinking) is when a decision maker knows when to shift from using critical thinking skills (cause and effect-based conclusions) to using creative thinking skills (putting ideas together in forms that did not exists before) in order to make decisions. The key here is emphasizing how important it is to understand information and actions chosen based on that understanding. Knowledge Versus Intelligence Knowledge is defined as understanding gained by experience whereas intelligence is the ability to learn and understand.

For a long time it was believe that there was only one kind of intelligence, logical intelligence-designed to form concepts, solve problems, obtain information, reason, and perform other intellectual operations. This belief was used as the basis for determining whether or not people were likely to succeed. Now we know that there are more separate and distinct forms of intelligences. Logical intelligence is one, other intelligences are: visual, verbal, creative, physical, and emotional.

The point being made here is that because of the limited scope we put on describing intelligence in the past, people who were considered geniuses in logical intelligence were thought to be more likely to succeed than those that possessed other categories of intelligence-this belief proved to be a fallacy. We are now in what is considered a knowledge era-focused on managing those who possess knowledge. Managing knowledge is analogous to describing intelligence. I believe that we will need to avoid the trap of valuing those who possess a certain kind of knowledge over those who may posses an equally important, but distinctly different knowledge set.

What is meant by different knowledge set is people possess distinctly different intelligence gathering capabilities (visual, verbal, physical, etc). Managing knowledge is supposed to be about making sure the right information is available to users, at the right time, in a form understandable [to the user]. Therefore, knowledge management should respect the many different forms of individual intelligence-gathering capabilities (put another way, knowledge management should avoid designing systems that shape people to the system). Manage or Cultivate? When considering organizational norms of managing knowledge, one tends to think in terms of limitations. How do you really manage an infinite resource not meant, by design, to be controlled?

What if instead we used the term cultivating knowledge? This term tends to get people to think in terms of possibilities. Getting positive results from infinite possibilities provides motivation for acquiring knowledge or understanding. Making decisions, taking actions, and achieving performance objectives are key. Knowledge management should be thought of as the art of systematically encouraging people to use their knowledge for the future benefit of the organization. This statement is consistent with the concept of cultivating and I believe can be very effective in influencing what is done with knowledge to increase productivity.

The ultimate challenge is transitioning managers who are accustomed to managing finite resources (time, money, and things) and teaching them to manage an infinite resource (knowledge). This will involve an order of magnitude managerial paradigm shift from managing knowledge to cultivating knowledge. Knowledge Management and the Economic Element of National Power Our economic systems are not set up to understand or means...


Free research essays on topics related to: knowledge management, knowledge and understanding, thinking skills, make decisions, intelligence gathering

Research essay sample on An Introduction To Skills Involving Knowledge Management

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