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Example research essay topic: Mobile Phones In Business - 1,816 words

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Introduction to Mobile Phone Mobile Phone is a wireless device that emits RFR (radio-frequency radiation) to transmit data and allows people to communicate anywhere. It can be carried anywhere as long as there is a signal transmission. There are three types of Mobile coverage, which are: AMPS, GSM and CDMA AMPS (Analogue Mobile Phone System) It is an analogue signal and system for transmit data and be used for mobile communication. The strength of this system is it has a better network coverage than GSM. However it is the most insecure mobile phone. This system is also going to be closed in Australia until end of 2000 as the government states that analogue signal make the frequency too crowded.

GSM (Global System for Mobile Communication) It is a digital system that converts from our voice to digital (pulse) and transmits it to air for mobile communication. The strength of this system is it is more secure than analogue system. On the other hand, the weakness is the signal is not as strong as analogue system. CDMA (Code Division Multiple Access) It uses a digital systems but it is not pulsed as GSM did. The strength of this system is it has the best signal receiver, and it is secure communication. However, it is just being introduced in Australia and the rest of the world.

Network Provider in Australia
Optus Optus stated that they have 93 % population coverage, which means, the capacity of the network that Optus can carry is up to 93 % of total population.

It also has strength, which it has the lowest congestion rate (making and receiving call) Telstra Telstra stated that they have 94 % population coverage, which means they can carry up to 94 % of the total population. Their strength is they have better network signal compare to other competitors. Vodafone Vodafone have 91 % population coverage. Their strength is they are international recognition so people will believe that they have more experienced worldwide.

The market shares of these companies are as follow: Telstra 49 %, followed by Optus 33 % and last by Vodafone 18 %
The Users of Mobile Phones
Business People It is obvious that most of business people in Australia use Mobile Phone now. It can be seen from the street that almost every business people have a mobile phone. Rural Business People It is important that rural business people to be able to communicate to other people, as sometimes the lines connection to rural area is not available. Others It is also be used by people who have statement of Freedom to communicate.

They can communicate anywhere they like by using mobile phone. Some examples of other users are students, housewife, etc. As the worldwide survey conducted, at least 50 % Australian people own one mobile phone. It can be said Australian love their mobiles
Features and Benefits of Mobile Phones
Current
Incoming & Outgoing Phone Call This is the basic feature that every mobile phone should have. It allows people to make and receiving calls without barrier. It affects business, as they can do business conversation through mobile, they can be contacted although they are not in the office.

SMS (Short Message Service) It allows people to send text message up to 160 characters via mobile phone. This feature was promoted last month (May 2000) by Optus to gain interest of people of using it. The benefits for business are when the other party phone is being switched off, they can leave message to the mobile. It is also used when the silent conversation needs arise. Caller ID Most of the mobile phones have this feature.

It helps people to identify who is making the phone call and they can decide it to answer or reject it. Benefit for business people is they can make decision whether the caller is an important person. Roaming This capability allows users to make and receive phone calls using their current mobile phones they travel overseas. It is really useful as business people needs to stay connected especially when they are away but need to be contacted by people from their company. Voice Mail It works like answering machine as allow people to leave message. It is useful especially when people does not want to take phone call or the phone is being switched off, so important call will not be missed by professional people.

WAP (Wireless Application Protocol) As Internet booming everywhere, this feature is being introduced to new mobile system. This feature will make the capability of user to browse Internet in mobile phone screen size. Since it is a new technology, not every mobile supports the application. Not everyone using it as the cost is still expensive. The benefit is allowing business people to do online banking, email checking as they are connected to the Net.
Future
Better Internet navigation As WAP is currently still being under development by most mobile brands, it will be expected that the future feature of Internet usage from mobile phone will be better and increasing. As a lot of phone will be able to support it in the future, it will affect the way of business people of using Internet.

Clear and accurate voice recognition Some mobile phone now is able to provide voice recognition to make phone call, but unfortunately this feature is not running perfectly. This feature will likely to be growth as it will save time for business to search the for the phone number. It is likely to be developed more enhancing so it will be more voice interactive of using mobile phone where busy people can save their time of pressing key button. Compact size Swatch is now developing mobile phone as the models likes hand watch. It is very simple and stylish as business does not need to carry a thing that need to be put in pocket.

They just simply can talk to their watch. It is predicted that future mobile phone size can be smaller than pen size, which make life even simpler to communicate. World language characters for SMS It is interesting issue to look at as Australia is a multi cultural country, which consists different ethnic background. SMS as one of the important feature, it needs to be supplied by various type of language character, so people can communicate through SMS by using various different language. Some phone, like Nokia 7110, already provides Chinese character, however they have not capability other language, such as: Arabic, Vietnamese. Compatible to be used in different countries Although for overseas business traveler can do roaming in overseas country, however the handset might not compatible as it has different network range.

For example Australia use 900 MHz bandwidth, but in some European countries, they use 1900 MHz. So it is really important that one handset has the capability all bandwidth that is capable all bandwidth range, and possibility switch between CDMA, GSM and AMPS. The possibility to have digital camera Although there is no NEWS about put digital camera into the phone, but it is believed that digital camera will be put into future mobile phone. The feature will allow people to see each other through mobile phone during the conversation. Business can benefit of seeing each other and can tell the honesty of other person from the face expression.
The Future of the Mobile Phone
Decrease in cost It can be seen the aspect of the competition between mobile phone producer as well as network provider, which cause cost of making call and having phone getting cheaper.

The effect to business, it will encourage more business people to use mobile phone not as a phone, but they will use it for other features such as Internet. Will it replace the fixed line? The answer is no. It is because fixed line has a better voice quality to make conversation. In the health issue, it is also safer compare to mobile phone. Moreover, for transferring big data, such as video clip and image, fixed line is much faster than mobile phone.

Will it replace the computer for Internet usage? It also can not replace computer for Internet usage, as mobile phone has a small screen size. People tends to read Internet content that more readability. However, it will support notebook to transfer data as it can be used as modem.
The Negative effects of Mobile Phones to Business
Health Effects from Radiation It has been a major debate over couple times whether mobile phone is safe to be used. There are some health problems that people often affect when using Mobile Phone. People, who use mobile phone, feel tired easily and get a headache after long usage of Mobile Phone.

It is also debated whether mobile phone can cause cancer. Although the answer is still being studied, but business people need to use mobile phone wisely as health is really important issue for them to be able to stay in the business. Equipment disturbance Since Mobile phones transmit radio emitter, they can make some problem for the equipment that easily affected by radio transmission, for example: Aeroplane machine, Hospital equipment and gas station. Mobile phone should be switched off under that condition as it can endanger the user, or other people. Ring Annoyance People love their mobile, but how about if someone else has their phone rang continually. Mobile ringing will annoy other people, especially the phone is not answered.

The ring tone can also make people more stressed. So if user hear the mobile, he or she needs to answer it quickly as it can disturb other people. Conclusion In conclusion, mobile phone as an advanced and growing technology, all business people will be using it as it becomes part of their busy life. Business people need to take most out of it as it has a lot of feature that enhances to do more than wireless phone. It will be unexpected development in mobile phone technology as the competition for mobile market arise and business needs more advanced technology. Despite the advantage, business people need to use it wisely as it can affect to health as the research is still continuing.

Bibliography Asian Review, September 1998 Choice Magazine Australia, March 1997 Choice Magazine Australia, January/February 2000 Control Publications Pty Ltd, Mach 1999 The Economist, 09 October 1999 The Economist, 12 September 1998 Fortune, 25 October 1999 web > web > web > web > web > web > web > web >


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